With many car-maintenance issues, the best solution is to get to a mechanic rather than trying to figure it out yourselfGetty Toyota owners across the country are commiserating over a shared headache caused by a major delay in parts.Halifax driver Catrina Brown told the CBC, for example, that she’s been waiting for over 60 days for parts to arrive for her RAV4, which was damaged in a collision and brought to a repair center. “It’s seemingly incomprehensible to me that a massive corporation like that can’t get it together to find parts for their cars,” the CBC quotes Brown. “There’s been a total lack of communication or effort to be transparent. I’ve had to do all the work of calling and trying to contact people to find out what’s going on.”The issue at hand is what Toyota spokespersons refer to as a “planned systems transformation to provide an improved overall customer experience.” When CBC’s reporters followed up for clarification on what they “systems transformation” entailed, they were told simply that the issue would be “short-term.”But not short-term enough for some. The story cites other sources who say they’ve been waiting far too long for parts. One Cambridge, Ontario woman was told there was “nothing they can do to reimburse (her),” and that she would basically have to keep waiting for the weeks-delayed parts for her 2016 Scion FR-S. Meanwhile, her insurance stopped covering rental costs two weeks ago. In Mississauga, Ontario, a 2018 RAV4 driver, Bogdan Dakonovic, waited six weeks for a fix his shop told him should’ve taken three days, and the car is still missing its grille and other pieces.“This has been a really stressful experience for me and my family and it’s changed the way I look at the brand,” he told the CBC.The Toyota parts issue appears to be limited to
Origin: Canadian Toyota owners are waiting weeks for parts and no one knows why